Privacy policy

Introduction

Planet Marketing is committed to protecting your privacy and handling your personal information safely and responsibly. This policy explains how we collect, use and protect your information when you visit planetmarketing.com and use our services. By using our website, you agree to this policy.

Information we collect

Personal information. We collect information you give us when you fill out a form on our website, request information about our services or contact us by text, email or phone. This may include your name, business name, email address, phone number, website and anything else you choose to share.

Usage data. We collect information automatically when you visit, such as your IP address, browser type, operating system, referring pages and pages viewed. We use it to understand trends, run the site and improve it.

Cookies. We use cookies and similar technologies to understand how the site is used. You can set your browser to refuse cookies, though some parts of the site may not work as intended.

How we use your information

• To respond to your requests and provide our services
• To contact you about your inquiry, including by text message if you gave us your phone number
• To analyze and improve our website and services
• To comply with legal obligations and protect our rights

Forms and Google Maps scans

Form submissions are delivered to us by Formspree, a form-processing service. If you request a free Google Maps scan, we send your business name, address and the search you chose to Local Falcon to run the scan. We use the results only to prepare your report.

Google Analytics and Tag Manager

We use Google Tag Manager and Google Analytics 4 to understand how the website is used. These tools use cookies to collect information about traffic and usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Advertising and conversion measurement

We advertise on Google, Microsoft (Bing) and ChatGPT. Their measurement tags on this website record when a visit leads to a form submission, a booked call, or a tap on our phone number or text button, so we can see which ads bring in real inquiries. These tags use cookies and similar technologies.

When you submit a form, we may share your email address, phone number and first name with these advertising platforms in hashed (scrambled) form, so they can match the inquiry to an ad you clicked. Hashing turns the information into a code, so the platforms receive the code, not your actual contact details. It is used only to measure our ads, never to sell your information.

To opt out, you can block cookies in your browser or manage your ad settings with each platform: Google, Microsoft and OpenAI.

Sharing your information

We do not sell or trade your personal information. We share it only with service providers who help us run the website and deliver our services, with advertising platforms in hashed form as described above, with legal authorities when required by law, or with others when you ask us to.

Data security

We use reasonable measures to protect your information. No method of transmission over the internet or electronic storage is 100% secure, so we can't guarantee absolute security.

Your rights

You can ask us to access, correct or delete your personal information, object to or limit how we use it, or withdraw your consent at any time. To do so, contact us using the details below.

Changes to this policy

We may update this policy from time to time and will post the updated version on this page.

Contact us

Planet Marketing · 374 E H St STE A648, Chula Vista, CA 91910 · Text or call (619) 332-2345