eKomi is a top-tier SaaS company known for its seamless integration with Google Ads. At Planet Marketing, we’ve helped thousands of websites increase their reviews, driving more online sales. eKomi enhances your ratings, attracting more customers and significantly boosting sales.
1. Who Should Choose Ekomi?
Who is Ekomi for?
Ekomi is ideal for enterprise-level eCommerce and service-based companies that need to gather and syndicate reviews into Google Ads. It’s also a great fit for eCommerce sites using Google Shopping, where Ekomi’s ‘Product Ratings’ can be particularly beneficial. Insurance companies requiring reviews for specific services will find Ekomi useful as well. Although Ekomi can work with smaller companies, it specializes in providing a comprehensive customer feedback management service.
Who is Ekomi not for?
Ekomi isn’t tailored for small, local businesses like coffee shops. For such businesses, Google Reviews, Yelp, and Facebook are better suited.
A table below illustrates which types of companies are a good fit for Ekomi and which are not.
| Ecommerce Companies Using One of the Following | Service-Based Companies | Not really for local transaction-based businesses |
| Magento, PretaShop, Shopify,WooCommerce, Volusio, IBM WebSphere, MIVA, Shopware, DreamCommerce, JTL Shop, Gambio, OXID eSales, 3dCart, Bigcommerce, Delegator, Deamandware, LivePerson, LogicBlock, Squarespace, Opencart, Weebly, SmartFocus, Tealium, Wix.com | CPAs & Accountants Lawyers Catering Companies Real Estate Agents & Lenders Insurance Brokers (Personal, Commercial, Medical) Health & Wellness (Personal Trainers, Yoga, Chiropractors, Massage) | Breweries Bars Restaurants (both sit-down & fast food) Cafes Auto Repair |
2. Main Features of Ekomi and How They Boost Sales
Where Does Ekomi Absolutely Shine?
Ekomi excels in gathering, responding to, and syndicating your reviews into Google. If you receive negative reviews, Ekomi will assist you in disputing them. Essentially, Ekomi acts as a comprehensive reputation management company. You won’t need a dedicated employee for this, as an account manager from Ekomi will handle all aspects of review management for you. This includes managing both Seller Reviews and Product Reviews.
Store Ratings
Store Ratings are the star ratings displayed in your Google CPC text ads. In the image below, you’ll see this highlighted with red circles. Ekomi has a partnership with Google to syndicate your reviews into Google Ads, ensuring that your ratings are prominently featured in your ads.
Product Ratings
Product Ratings are specifically designed for eCommerce sites. If you use Google Shopping to promote your products, Ekomi ensures that the Product Ratings from your product page are carried over to Google Shopping. You’ll find an example of Product Ratings highlighted with red circles below. Just like with Store Ratings, Ekomi is authorized by Google to syndicate your product reviews from your website into Google Shopping.
Four Ways Ekomi Helps Businesses Collect Reviews:
- Pop-up: Reviews are collected through pop-ups usually shown at checkout on the thank you page.
- Email: Ekomi boasts a 10-15% conversion rate for collecting reviews via email.
- Tablet: Reviews can be gathered using tablets in retail stores, as well as by delivery companies or plumbers.
- SMS Text Messaging: With a conversion rate exceeding 40%, SMS text message reviews are a distinguishing feature of Ekomi compared to other competitors.
Ekomi handles a vast number of reviews daily, processing up to 10,000 reviews. While they are increasingly catering to service-based companies, their primary focus remains on e-commerce sites, reflecting their capability to manage a significant volume of feedback effectively.
3. Ekomi Discounted Pricing
Pricing for Ekomi’s services varies depending on the specific requirements of your project. Unlike many competitors who openly display their rates, Ekomi provides custom quotes based on personalized service options.
Their basic plan begins at approximately $65 per month, which includes features such as product reviews, assisted implementation, and advanced pulse analytics. For the comprehensive Fully Managed Review Service, costs range from $299 to $399 per month.
Final Words
Ekomi stands out for its willingness to cater to niche markets, including adult websites, a sector often avoided by competitors. For instance, Ekomi’s work with eKomi Dildoking, which boasts 100K reviews, illustrates their commitment to diverse industries. They prioritize legality over stigma, recognizing the lucrative potential of such markets.
One of Ekomi’s strengths is its flexible pricing model, charging only for the services you choose. Unlike many competitors that require you to sign up for unnecessary features, Ekomi provides a cost-effective solution with impressive features, including SMS Text Messaging reviews with a remarkable 40+% conversion rate. While Ekomi might not have the brand recognition of some competitors, its affordability and effectiveness make it a strong choice.
In summary, regardless of the pricing Ekomi offers, their services are designed to benefit your company in three key ways:
Enhance Visibility – Ekomi ensures your ratings appear on Google CPC text ads and, if you use Bing Ads, on their platform as well. For users unfamiliar with your website, Store Ratings and Product Ratings could be crucial in distinguishing your business from competitors.
Improve Conversion Rates – Reviews can significantly influence potential buyers. Just as you might check reviews before trying a new restaurant or purchasing a product on platforms like eBay or Amazon, positive reviews can be a decisive factor in a customer’s purchasing decision.
Fully Managed Feedback Service – According to Google’s Search Quality Evaluator Guideline, reviews are integral to a website’s quality. Ekomi manages the collection, syndication, and even dispute of reviews, enhancing your reputation with both potential customers and search engines.
