- Google Business Profile (formerly Google My Business)
- 3 Ways on How to Get Reviews on Google
- How to Ask for Reviews on Google
- How to Get Google Reviews on Your Website
- How to track your local rankings & competitors
- Summary of How to Get Google Reviews for Businesses
This blog post is designed to guide you from starting your Google Business Profile (formerly Google My Business), finding your Google Review link, 3 ways of getting reviews on Google, how to ask for reviews on google. In addition, we have supplied further reading if you want to get other types of ratings on Google, under supplementary content. If you have already filled out your Google Business Profile, jump ahead using one of the links.
Google Business Profile (formerly Google My Business)
Google My Business is now Google Business Profile. Any business, whether it’s a storefront or virtual, can have a Google Business Profile. The only requirement is your ability to make in-person contact with customers.
If you haven’t started your Google Business Profile, create a Google Business Profile here. Filling out all the fields is easy. For the purposes of this article, you’ll need your Google Review link to get Google reviews.
Google Review Link
Finding your Google review link is easy once you set up your business profile. You’ll easily be able to get Google reviews for your business.
Steps to get your Google Review Link:
- Log into your Google Business Profile
- Select “Home”
- Under “Get more reviews”, click on “Share review form”
- Copy your Google review link
Most likely you’ll constantly need to ask for reviews. To save time in the future, bookmark your Google review URL to your browser. Now you don’t have to log into your Google Business Profile every time you need your review link.
3 Ways on How to Get Reviews on Google
Now that you know where to get your Google review link, it’s time to start getting reviews. This process is known as sending review requests. You can do this manually one-by-one, bulk upload contacts via a spreadsheet, or use software to do all the heavy lifting. Sometimes you can automate 100% of the process.
Later, we will talk about writing a review request template for email and SMS.
Don’t confuse Google reviews with other Google ratings.
Google Reviews is only for your Google Business Profile. It shows on Google Maps and your business profile. Do not confuse Google reviews with Google seller ratings, product ratings, or data structured rich snippet reviews.
If you need to get good reviews on Google in a short amount of time, you should get a list of all your past customers’ emails and/or phone numbers.
If you are using a CRM, like SalesForce, Pipedrive, Constant Contact, etc., consider finding companies that integrate email blasts and SMS messages with your CRM.
A good way of sending review requests is via email. You can blast email your past customers all in one shot! Here is a list of companies that can send mass emails with your review request.
- Constant Contact
According to Sendgrid’s Global Email Engagement Benchmarks for 2019, the aggregate open rate dropped from 18% to 14.5%
An excellent way of sending review requests is via SMS text messages. While email is effective, it’s not as effective as SMS. According to Twilio, SMS has a 99% open rate.
- EZ Texting
- ClickSend SMS
- Burst SMS
If getting an email and SMS system is a headache for you, consider using a company that does both SMS and email at the same time. All you need is your customer’s email and/or phone number and the system will handle the rest.
List of Google review companies with pricing
This is a DIY plan
- 50 SMS text messages
- 2,500 Emails sends
- SMS Templates
- Email Templates
- 1 Snapshot Report
For emerging businesses just getting started
- SMS, MMS
- Mobile app
- Monthly Reports
Pricing based off # of reviews collected per month
- 75 reviews
For large chain restaurants or franchises
- Scan keywords on all feedback received
POS Software Automated
If you have a retail storefront, check into your POS (point-of-sale) system. Some of them have a feature where you can send an email and/or SMS text message.
A great example of this is Square’s Customer Engagement Feedback feature. These types of features can gather reviews faster than lightning if you own a cafe, restaurant, bar, grill, etc. You would add it to your template.
In addition, you can put your Google review URL on every receipt. Log into Square > Account Settings > Business Receipts > Custom Text. Make sure to use a URL shortener to shorten the extremely long Google review URL.
How to Ask for Reviews on Google
How to Improve Google Reviews
Many years ago, I learned this trick to boost my eBay sales. 15 years later, I still use this short template when asking for reviews.
Email Review Template:
Please leave ACME Corp a positive 5-star review. If you feel we do not deserve your positive 5-star review, please reply to this email and we'll do whatever it takes to justify making the situation right.
SMS Review Template:
Please leave ACME Corp a positive 5-star review. If you can’t, please reply and we'll do whatever it takes to make the situation right
Normally for SMS reviews, you’ll need to have less than 150 characters.
Once you start gathering Google reviews, you’ll Google Business Profile will most likely start getting higher rankings.
Most likely if you’re reading this article, you already know that Google reviews are important. If you want to go a little further in your readings, we wrote a blog post titled “Why Are Reviews Important“.
How to Get Google Reviews on Your Website
TAGGBOX Review Widget
As you start gathering more reviews, you may want to show them on your website. This will help build credibility and land more sales.
It’s one thing to collect reviews. It’s another thing to display reviews on your site. Go to Taggbox and sign up for their FREE service.
How to track your local rankings & competitors
As a local SEO company, we help our clients rank higher in Google, especially in the Google Maps area.
If you’re really serious about increasing your rankings, you need to learn where your Google business profile currently ranks. Over time as you accumulate gathering reviews, you should see an increase in rankings. Also, you should look into finding out why your competitors rank about you.
This image is of our client. He has a stucco company and services all of San Diego county. Within 6 months we took him from ranking in position 5+ to positions 1 and 2. The circles on the map are all the local rankings for his stucco company, but from all around San Diego.
We use a company called Local Falcon. Visit their website and get a free scan of your local rankings for specific keywords.
Summary of How to Get Google Reviews for Businesses
The hard part of getting reviews for many business owners is that they are busy running their own businesses. Getting reviews is not that hard when you have a system in place. You don’t have to feel timid to ask for a review, which I find many business owners are! Let the software do the work for you.
Sure you can manually copy/paste each SMS or email review request, but you have to do it one-by-one. Who wants to remember to do that each time you have a new customer. If you want to grow your business, you need to use technology to handle small tasks like getting Google reviews for your business.
Google Seller Ratings
If you’re using Google Ads to promote your business, you should learn about Google Seller Ratings in addition to getting Google reviews.
Google Shopping Ratings
If you have an ecommerce website, you should learn about getting your ratings onto Google Shopping in addition to getting Google reviews.
Google Rich Snippets Product Reviews
Need to get your ratings to show on Google organic? Learn about structured data and get your products ratings to show directly in Google organic.