Negative reviews are a part of life. That’s hardly surprising, considering the diverse nature of human beings. The truth of the matter is that the more that your business interacts with people, the more likely it is that you are going to start receiving flack sooner or later. So, what is it that you should… Continue reading Negative Reviews: What you should and should not do
It can be tough in today’s day and age to maintain a positive brand image and reputation. It’s even harder today than in years past due to the overwhelming popularity of social media. Twenty years ago, a customer complaint rarely made it to the public eye unless it was huge; today, every blip on the… Continue reading You Got a Bad Review: Now What?