How To Get Google Seller Ratings On Google Ads 2019

What Are Google Seller Ratings 

  • Where they show - Seller Ratings show directly on your Google CPC text ads. They show as an aggregated 1-5 star rating along with the number of ratings, normally in parentheses. Sometimes you may see a qualifier like "Average Delivery Time" or "Order Accuracy", etc.
  • How they work - Google gathers Seller Ratings from one of the 30 approved 3rd party aggregators (shown below), Google Customer Reviews, Google Consumer Surveys, and Google-led shopping research. All ratings are syndicated into your Google Ads account and render on your CPC text ads.
  • How to qualify - You need 100 unique reviews with comments within the last 12 months via 3rd-Party Aggregators, Google Customer Reviews, Google Consumer Surveys, or Google-led shopping research. Each country you advertise in gets its own Seller Ratings. For instance, if you have 1000 ratings in USA, but only 55 in UK, the 1000 will show in google.com, but the 55 will not show in Google.co.uk.
  • How to verify Seller Ratings - Replace {yourwebsite} with your domain (without https or www) https://www.google.com/shopping/ratings/account/lookup?q={yourwebsite}
  • How to get them - There are 30 approved Google 3rd Party Aggregators listed below. You can work with any of the companies, however many are in difference languages (Japanese, French, Italian, Spanish, English, etc.). We narrowed the results to the top 7 English Google 3rd Party Aggregators .

We will be talking about Google Seller Ratings and Product Ratings. There are 30 companies licensed by Google to display Seller Ratings on Google Ads (CPC text ads). In addition. there 19 companies licensed by Google to display Product Ratings on Google Shopping PLA ads. Many of these companies are not in English (eg. Japanese, Dutch, French, German, Spanish, etc). We narrowed the selection for you in a big table below. Make sure they fit your budget and what you're looking for. Don't get upsold into features you'll never use.

Have you ever wondered how to add seller ratings to AdWords ads? Want to easily increase conversions and beat your competitors? Seller Ratings and Product Ratings are two different systems. While Seller Ratings work great for both service-based companies and eCommerce websites, Product Ratings are only for eCommerce websites. Both are strictly used on Google Ads and should not be confused with Google Reviews for Google Maps. 

Seller Ratings

These are Seller Ratings and should be used by service-based companies AND eCommerce companies. Look at the example below. Need to get an edge on your competitors? Credibility starts at the search engine!

Product Ratings

These are Product Ratings and are ONLY for eCommerce companies. They display on Google Shopping PLAs. Sometimes you’ll see them running to the right-hand side of the page. Why are Product Ratings important? Think about when you go to Amazon.com. Are you reluctant to buy something that has no reviews? I am! You need to drop your price to make sales. When you have product reviews, you can charge more because you have the credibility.

Google Seller Rating and Product Rating Partners

Header

Price

$79/mo
60-Day FREE Trial

$299/mo

$99/mo
30-Day FREE Trial
10% Discount
No Credit Card Needed

$299/mo (Lite)
$549/mo starting for Product Reviews

$499/mo

$199/mo

$126/mo
£99/month

Seller Ratings

Product Ratings

Target Business Size

Small to Medium

Enterprise

Small to Enterprise

Enterprise

Enterprise

Small to Medium

Small to Medium

For Ecommerce

For Service-Based Companies

Cell
Cell
Cell
Cell
Cell

Details

Quick Notes

Two Plans:
1) Unlimited reviews for locked in rate
2) Pay As You Grow (only pay for reviews you get)

Fully Managed service. They will send, reply, dispute feedback so you can focus on your business.

Pricing is based off # of orders.
If you cancel, your reviews will still show on Verified Reviews.

Pricing based off "# of Email Invitations"

Pricing mainly based on monthly orders.

Variable pricing based on site visitors. Your bill will change all the time.

You're paying for SEO, CRO, Insights, Reviews, etc.

Let’s face it, there are many review sites out there. Maybe you even use one of them, but those reviews will not show as star ratings in Google Adwords, BingAds/Yahoo, nor Google Shopping if it’s not licensed by Google. There are 30 companies that are licensed by Google. These companies are in different countries and the languages range from English to Japanese. The best ones in English are in the table below. You can also see a list of them here. Shopper Approved, Ekomi, Trustpilot, ResellerRatings, & Bizrate are just some of them.

Google Seller Rating Requirements

In order to get these stars, you will need to be on the Search or the Display Network. Your business must have at least 100 reviews (in the past 12 months) with comments from within the country you’re searching in. [SIDE NOTE: 100 reviews is a lot for a mom & pop company, so if you need help, hit me up on live chat. OR you can send a special URL to all your past customers to get a jump start to reach the 100 mark]. In addition, the reviews must have a rating of at least 3.5 stars or higher.

Google says these ratings are free, but in my experience, you pretty much have to pay the 3rd party review site. In my book, yes it is free to have the stars appear on your Google Ads, but it’s is not free overall because you will be paying a monthly subscription. However, you need to beat your competitors anyway! One last thing, make sure the 3rd party review company has the ability to display ratings in the country you want.

Learn more about the seller rating criteria here.

The Benefit of Google Seller Ratings & Product Ratings

  • Increase your CTR (click-through-rate)
  • Lower Cost per Click
  • Increase Ad Rank

Lag Time

As you start getting these reviews on the independent third-party websites, you will probably surpass the minimum of 100 Seller Rating minimum that Google requires (remember that your reviews need comments, not just the star ratings). I noticed that when I hit the required amount of reviews, Google still had not indexed all those reviews. I had a client who had hit 179 reviews on Shopper Approved, but Google had only index maybe about 84. There is a lag time between the time you get the reviews and when Google indexes the reviews. I would say it's about 3 to 4 weeks. And this has happened to me about 25 times already with 20 different clients. So don't be getting frustrated like I did and start calling up your representative at Google AdWords asking, “Why am I not seeing my stars on my Google AdWords ads?” If you have set up your data feed from the independent third-party review website, eventually Google will index the reviews. It'll take time.

Want to see how many reviews Google has indexed for you? Change bhphotovideo.com in the URL to your site. Do not put https or www in front. https://www.google.com/shopping/ratings/account/lookup?q=bhphotovideo.com (scroll down until you see "Review Providers". There's a country selector at the top which shows the number of Seller Reviews in a given country. Pick "United States" to see the difference.

Increase in Conversions

You may be wondering why should you pay extra money a month to get the stars? Well, the real answer is you may be making more money and your average CPC (cost-per-click) should drop. This would be likely if you are in an industry where none of the competition is doing this. In addition, you should make an annotation in Google Analytics on the day you have started getting the stars on your CPC text ads or PLAs and check to see if conversion rates have increased starting that day. Also, you can embed your Seller Reviews onto your website and build trustworthiness.

Choosing a Review Company

When you start talking to these companies, they are always going to say that their product is better than the competition. It all comes down to you getting the stars on your Adwords ads. Some will allow you to reach out to your past customers and ask them for reviews. Others will charge for that feature. For my clients, it was imperative that we asked past customers for reviews by sending a link to the review survey. It gave my clients a jump start on the review campaigns.

Some companies charge based on how many monthly orders you get or by how many email invites are sent. Others only charge based on the number of reviews you get (I like this one most). And still, other companies mash every feature together into the pricing, making it hard to tell what you're really paying for.

Over the years, I have done research on many of the 30 Google Licensed third-party review sites and found that some of them do contracts for 1 year. I would recommend going with one that is a monthly subscription with no contract.

For those of you who are on a smaller budget (like me), I would highly recommend looking into Shopper Approved versus the other review sites, because they only cost about $99 a month. UPDATE: Use our link below and it's $79/mo (NO CONTRACTS). The other companies on this list cost between $400 and $599 per month. In addition, if someone leaves you a bad review on Shopper Approved, you can dispute it. I have done this a couple of times where the customer left a one out of five-star rating. It was an undeserved review so I disputed it. Now let me be upfront, you cannot fight all the negative reviews that will be coming through because the companies like Shopper Approved will not change the review for you if it is a legit negative review.

BEWARE - Read 1st before buying!

1) Do NOT pay for things you’ll never use. If you don’t have an ecommerce site, then you don’t need product reviews. You’ll ONLY need Seller Reviews.
2) Always remember this: Google is the one who runs the Seller Rating and Product Rating platform on Adwords. All these 3rd party review companies need to submit reviews in a pre-formatted Google Seller Ratings XML feed into Adwords. Your goal is simple: GET STARS ON ADWORDS ADS. Don’t get distracted with all the upsells these companies will use to make themselves look different & get more of your hard-earned money. They are nice features to have if you can afford it. All the companies have to use the same formatted XML feed as required by Google.

If you need help picking a company, contact me on my contact page. I have worked with all these companies.

To save you time, here is a narrowed down list of the best seller ratings companies, along with the costs and a description.  Hopefully, this will save you time.

LIMITED TIME ONLY!
Starts at $79/mo + 60-Day FREE Trial

https://www.shopperapproved.com/special/planetmarketing/78
Shopper Approved – Starts at $79/mo “if” you use our link! If not, then it’s $199/mo.

Starting Pricing Tiers for Shopper Approved
$159/mo up to 2,000 reviews for Seller Reviews OR Product Reviews
($318/mo for Product Reviews AND Seller Reviews)
$319/mo for up to 5,000 reviews for Seller Reviews OR Product Reviews
$479/mo for up to 10,000 reviews for Seller Reviews OR Product Reviews
Custom Quote for 10,000+ reviews for Seller Reviews OR Product Reviews

Reviews are based on the number of reviews collected, not by how many email invites you send. You can expect 25%-30% of your customers to leave you a review. The best part is “if” your business GROWS LIKE CRAZY, the pricing is locked as long as you’re a paying subscriber.

Shopper Approved is based out of Utah and seem like very humble people. Shopper Approved offers an unlimited number of reviews for a locked in rate. Usually, these are for accounts that pay annually. They also have a “Pay As You Grow” plan, which charges for the number of reviews collected over the lifetime of the account.

If you have any problems, you can reach us through email. We will have remote access to your Shopper Approved dashboard. Once you sign up using the 60-day free trial, Jermaine or someone on the sales team will contact you. SA is a private company with no outside investors; therefore, the pricing is MUCH lower.

Disclaimer: Shopper Approved asked us to partner with them. We have no problem recommending them because they are working for all of our clients. Use our partner link to get 60 days of free service instead of the typical 30 days. A part of your money goes to helping kids! I donated to orphans here with my Shopper Approved funds, which means you help out too.

Starts at $299/mo

https://ekomi.grsm.io/pricing
Ekomi – Ekomi is for large enterprise level companies, like insurance companies, big real estate companies with a massive list of realtors, big law firms or accounting companies, etc. It’s also for large eCommerce websites. Ekomi has a ‘managed solution’ so nobody in your office has to deal with the duty of receiving, replying, and disputing reviews. It’s a good option for companies that are already large.

Starts at $80/mo

Verified-Reviews – 30-day free trial + no credit card needed! It’s normally $99/mo with a 15-day free trial, but once you sign up for the free trial, CALL Maud and ask her about the 10% discount and the extended trial. This is a month-to-month (no contract) subscription. Most people don’t wait for the 15-day free trial to end because it’s a great option. Talk to Maud if you need a demo and tell her you heard about the 10% discount on Planet Marketing. They have various platforms where the reviews can be published. Clients include Michelin, The Belron Group, Diamonds International, Lacoste, Swatch, Kenneth Cole, Airfrance, and more.

The discount is not advertised on Verified-reviews.com site! Again, no credit card needed.

Starts at $299+/mo for Seller Ratings
Starts at $549+/mo for Product Ratings

https://planetmarketing.com/review-companies/trust-pilot
TrustPilot – TrustPilot is AWESOME if you have a high volume ecommerce website doing 10,000+ transactions per month. TP is a great company if you have a medium-large sized business. Many of their clients are in USA and in UK.

If you want to try out TrustPilot for free and simply get ratings on your Google Ads, start by getting a one-on-one demo using our TrustPilot partner link.

Starts at $400/mo

https://www.yotpo.com/agencies-rad/?agency=planetmarketing
Yotpo – Yotpo (weird name 😛 ) is awesome and has a lot of features. These guys are here to stay. Take a careful look at their features and talk to the company before subscribing. The owner’s name is John-David Klausner and he’s a cool guy. Yotpo’s pricing starts at around $400. Guess what? If you go to Yotpo’s pricing page you’ll notice there’s NO PRICE! https://www.yotpo.com/pricing/

Pricing starts all over the place!

ResellerRatings – For the longest time ResellerRatings was the biggest one of all the review sites. Their pricing is based off an “algorithm” which means your pricing is subject to change each month. Something funny though, it has the worse reviews too! I haven’t heard too much about RR lately so you’ll need to talk to them or do some research.

Starting at $126/mo

Feefo
We put Feefo on the list because they would hit all our requirements if we were an ecommerce site (just like the others). They have a LOT of other features (like SEO Audits, Social Sharing, ) which they bundle into the pricing. Feefo doesn’t have a structured price so make sure you’re not getting quoted for stuff you don’t need (like SEO Audits).

We would recommend the above 7 companies in this order: 1) Shopper Approved 2) Ekomi 3) Verified Reviews 4) TrustPilot 5) Yotpo 6) Feefo 7) ResellerRatings. In addition to seller ratings, all 7 companies offer product reviews.

Who Should (or Should Not) Use Google Seller Ratings and/or Product Ratings?

PRODUCT REVIEWS

SELLER REVIEWS

Not really for local transaction-based businesses

Ecommerce Companies Using One of the Following

Service-Based Companies + Ecommerce Companies

People Who Never Intent On Using Google Ads

Shopify, BigCommerce, Magento, PretaShop, WooCommerce (WordPress), Volusion, IBM WebSphere, MIVA, Shopware,
DreamCommerce, JTL Shop, Gambio, OXID eSales, 3dCart, Bigcommerce, Delegator, Deamandware, LivePerson, LogicBlock, Squarespace,
Opencart, Weebly, SmartFocus, Tealium, Wix.comProduct 2

Examples of Service-Based Businesses
CPAs & Accountants
Lawyers
Catering Companies
Real Estate Agents & Lenders
Insurance Brokers (Personal, Commercial, Medical)
Health & Wellness (Personal Trainers, Yoga, Chiropractors, Massage)

Breweries
Bars
Restaurants (both sit-down & fast food)
Cafes
Auto Repair

Quick Tip

If you're using Google Ads or Bing Ads, then Google Seller Ratings can definitely help increase sales. If your company has no intention of advertising on Google or Bing, then you should look into something like https://localreviews.com/

FAQs

What's a Seller Review vs. Seller Rating?

Seller reviews include the ratings and the review together. Seller Ratings show the star rating without the comment. Seller reviews are for the company as a whole and get comments such as, “Good Customer Service” or “Fast Shipping" or "Your Company Sucks!". In Google Ads, the only thing rendered is the aggregated seller rating, not the reviews.

What's a Product Review vs. Product Rating?

Product reviews are specifically for an individual product and get comments like, “High-Quality Product” & “This Works Great”. In Google Ads, the only thing rendered is the aggregated product rating, not the review.

Merchant Reviews vs. Star Ratings?

You'll hear people refer to the stars on CPC text ads as Seller Ratings, Merchant Reviews, Seller Reviews, and maybe Star Ratings. Google refers to the stars on its ads platform as Seller Ratings. Also, the word 'rating' refers to the stars while the 'review' refers to the rating along with the review comment.

Here is the breakdown of all the Google-approved 3rd party aggregators. I did the research for you so you don't have to. You'll notice a lot of them aren't in English. Enjoy!

Ausgezeichnet.org (The site is in German and the company is located in Hamburg, Germany. Use this if your target audience speaks German.)
Bazaarvoice (This is a shopper network. If you don't sell through retail channels, don't bother). Watch my Bazaarvoice Review video.
Bizrate Insights Bizrate Insights was acquired by Time Inc. in 2016, which was acquired by Meredith Corporation in 2018.  Connexity is the former parent and licenses the use of Bizrate Insights' reviews (just like Google, Yahoo, Bing, etc.).  The B2B site is BizrateInsights.com and the B2C site is BizrateSurveys.com. Contact Lindsay Martinez at Bizrate Insights for more info.
eKomi (Awesome company based out of UK and Los Angeles, California. If you want a demo, go here. Ask for a demo from Michael (the owner) and tell him Francisco from Planet Marketing sent you). Watch my Ekomi Review Video.
E-Komerco (Site is in French. Use only if you're targeting French speakers. Located in Lille, France.)
Feedaty - (Based in Milan, Italy. Italian site.)
Feedback Company - (While the site is site is in English, it's a Dutch company based out of Netherlands)
Feefo (Based in Boston, Massachusetts. We wrote a blog post here: https://planetmarketing.com/blog/feefo-review-importance-reviews-international-level/)
Hardware.info (This is in Netherlands. There's an English site, but it looks like a comparison shopping engine specializing in computer hardware. Don't bother with this site if you're marketing your own business)
Heureka.cz (Based in Liberec, Czech Republic)
KiyOh (NL, UK, Germany, Belgium. Consider them if your target audience is based in Western Europe.)
Klantenvertellen (Site is in Dutch. Consider if you are targeting buyers in Netherlands)
kuchikomiking.jp (Japanese site. Skip this site. It looks scary!)
osaifu.com (Located in Tokyo, Japan)
Poulpeo (Site is in French. Use only if your target audience are strictly French speakers.)
PowerReviews (Based in Chicago, IL, USA. We wrote a blog post about these guys here: https://planetmarketing.com/blog/yotpo-vs-powerreviews-pricing-2-alternatives/)
ProductReview.com.au (Based out of Sydney, Australia. Consider them if you target AUS or New Zealand)
Reputation.com - The newest member to the group! They are too new to this list to recommend.
ResellerRatings (I don't recommend these guys at all. They were the 1st on the scene years ago, but bad customer service and variable pricing. You don't know your bill the next month)
Reviews.io (Good company based in UK. Call Callum, the owner, or Kehan Vale who lives in Irvine, California.)
Reevoo (Based in London, UK. These guys are new to the scene)
Shopper Approved (Based in USA! They have a location in Utah and Florida. Planet Marketing uses Shopper Approved. Watch my Shopper Approved Review Video.
ShopVote.de (German language)
ShopAuskunft (Based in Germany. Use if your target market are German speakers)
Sitejabber - These guys are new to this list too. Contact Brien Maloney at Sitejabber.
TrustedCompany (Based in Kuala Lumpur, Malaysia. Use if your target audience is in Malaysia and the surrounding Asian countries.)
Trusted Shops (Based in Europe. They started in Spain and now in UK). Watch my Trusted Shops Review Video.
TrustPilot (Trustpilot is one of the recommended companies. Check out their info above). Watch my TrustPilot Review Video.
Verified Reviews (Get a demo by a lady named Maud. She's awesome. French company, but has offices in Florida, Massachusetts, Spain, France, Germany, and Brazil. Maud is in France and you'll quickly notice her French accent.) Watch my Verified Reviews review here.
Yopi.de (German site. Looks like a comparison shopping engine or market place)
Yotpo
(Great company. Starts at $400+ per month. See the info above. We recommend this company! Heavily capitalized though through private funding. Israeli company with offices in London and USA. They are credible and expensive.) Watch my Yotpo review video here.

75 thoughts on “How To Get Google Seller Ratings On Google Ads 2019”

  1. Hello! Which companies provide service listings in the US? When I register at Verified Reviews for example, all their countries are non us and it will not let me complete the registration process. Just wondering if you have any insight here. Thanks!

    1. Maybe their XML feed is broken. I have never known anyone who has used that company. I’ll get someone to contact you ASAP to help out. Why pay for that service if your ratings don’t get syndicated into Google Ads?

  2. Hey Francisco,

    It great to be reading your post again. It’s always the best efforts you have put into your content, that’s why it will help many out there looking to learn.

    By the way, Thanks for the great read Francisco.

    ~ Donna

  3. I try to keep up to date on pricing as much as I can. Some of the companies don’t reveal pricing. Others start with a “Lite” package and then reveal their real price.
    For 2018, Shopper Approved still ranks #1. I have no problem referring them since I use them myself. Trust Pilot is great if you’re getting like 3000+ transactions per month on your ecommerce site. If you have a service based business, you’ll want to get local reviews via Shopper Approved on Yelp, Google, BBB, etc.

  4. An informative article. The issue of star ratings can be a bit complicated, particularly beginners. Now, to a question: Which company would you recommend for the year 2018! Are the prices still the same as when you wrote this article;

  5. Thanks for the useful info. I had no idea what to look for. We’re just a small company and paying TP $500/mo was way too much. I wish it was all free though.

    1. LOL! Yeah, they did that to me and to my clients. You need to tell them to take you off their list. They will respect that. I don’t know about Bizrate.
      Do you have a service based website or an ecommerce website? Bizrate is only for Seller Reviews. If you have an ecommerce site, then Bizrate will not work for you.

  6. Pingback: How to Get Reviews for Your Website -

  7. Pingback: Trust Pilot Pricing + Two Alternatives

  8. I find it hard to believe that you need that many reviews in such a short period of time to show up in the searches. It appears that my competitors are showing up and I seriously doubt they have that many reviews.

    1. Yeah, Google changed it from 30 per year to 150 per year. I think some industries will have a tough time hitting 150. If you can hit the 150 reviews (it’s 12.5 average per month), then you might want to consider LOCAL reviews like Shopper Approved Local where the review is submitted to places like Facebook, Google +, YP.com, etc. Here’s the link: https://shopperapprovedlocal.com/
      Birdeye.com is also another one for LOCAL reviews. HOWEVER, Birdeye will not syndicate the local reviews in to Adwords. SA will.

  9. interesting article on a topic that seems to be lacking in information online. My question is from the other side of things. Our site, https://www.socialsurvey.com/ is focused on reviews for real estate agents and loan originators. We have a client that wants to use the reviews she has collected for her 100+ agents in Google PPC ads and asked us if we are “licensed” by Google. I think she is asking me if Google recognizes our site as an “independent source” of reviews.

    Do you know how we become such a site?

    1. Great question. But there are only around 30-40 companies that are licensed by Google to feed reviews into their Adwords system. I know a couple companies that have tried, but they said it’s a super long wait. If you want, I can put you client in touch with the owners of the review companies.

  10. Here’s a question – Can you point to me to where Google outlines in which countries seller ratings could appear in ads? Am struggling to find the official source on that! Thanks 🙂

    1. Most of our clients are based in USA. eKomi has a strong presence in Europe. I know it’s a HUGE company, but we don’t have experience with them.

  11. Thanks Francisco!
    Really nice job with review companies list. Just need a review service for our client and this post save me lots of time, Shopper approved seems worth trying!

    1. Yeah, go ahead and try them out. They are a good company. I work with a lot of companies, but Shopper Approved is a good fit for many small and mid-sized companies.

  12. I don’t think it’s easier since Google just changed the requirement from 30 reviews to 150 reviews within the last 12 months to qualify for showing the star rating in AdWords ads. That is a massive change for small companies. And Google had already aggregated reviews from certain 3rd party review sites for their ratings – I don’t see how that has changed.

    1. Hi HikingMike,
      yes there are a lot of small companies affected by this change. Even us at planetmarketing.com have been affected, but now we ask everybody to leave us a review. Most people we help though live chat are glad to leave a review even though they aren’t a customer. To me a genuine review is a genuine review, whether you helped someone for free or whether they paid.

  13. I use Verified Reviews I find them way more cost effective and compare to shopper approved they are cheaper on a yearly basis with no contract. I recommend those guys for small to medium businesses. Pretty straight forward solution.

    1. Thanks Andres,
      I see Verified-Reviews.com now has a license from Google. Their price point is $99/mo compared to Shopper Approved’s $39/mo. Most people who read this blog post only want stars to show on their Adwords ads and the ability to embed reviews onto their sites. https://www.verified-reviews.com/index.php?page=mod_tarifs

      If people are looking for product reviews (not seller reviews which this post is about), then Verified Reviews’ price is around what Shopper Approved charges. But BOTH are cheaper than Trust Pilot and Yotpo.

  14. We’ve been using Shopper Approved for the past year and have collected over 600 reviews. We just implemented Google Trusted Store with the anticipation of using it in place of Shopper Approved, but I don’t want to lose the reviews from Shopper Approved. If we use Google Trusted Store, do we have to start all over with reviews? Does anyone have experience making this switch?

    1. Those are two completely different platforms. I don’t think you can import your SA reviews into Google Trusted Stores.

  15. Really useful article. Does anyone have a view of Feefo? They seem to be a significant player in this space and have a small business deal that looks pretty competitive. From a UK perspective, Feefo and Trustpilot are the 2 brands that I’d recognise and trust.

    1. I don’t know if Feefo will get stars on Adwords Ads or on Bing Ads. I have heard of Feefo several times. It looks more like a customer feedback system, not too much of a review system that puts seller ratings stars on Google Adwords. Maybe I’m wrong.

      1. Hi Francisco,

        Great article and lots of useful tips here.

        I’m the Product Specialist at Feefo, so thought I could jump in on Richards query and confirm that we can indeed get stars on Adwords and Bing Ads.

        In essence, we are a review platform that functions much in the same way as the companies you have mentioned. Our main difference (from many review providers) is that we are an invite-only platform, so every review is tied to a direct purchase in order to prevent fake reviews. In the UK space, I would consider companies like Bazaarvoice, TP, Yotpo and TrustedShops to be a few of our main competitors. There are quite a few companies in this space now but we are certainly a major player in the UK market.

        If you want an update on where we are or an overview of Feefo then I’d happily provide you some info for future reference.

        1. Hi William,
          thanks for the input. I really like that it’s invite only. From what I remember about Trust Pilot is that anyone, including a competitor, can leave a review.
          I see Feefo doesn’t give pricing upfront like many other companies. Where does pricing start?

          If anyone wants to check out Feefo, go to their site. https://www.feefo.com/web/en/cost-and-pricing-of-feefo

          1. Your surmise is correct regarding TP. It’s a shame that fake reviews are rife across the online landscape but that’s the nature of the internets freedom. There is, however, a strong culture change with companies like Amazon and government departments in the UK like the Competitive Markets Authority, who are taking big steps in cracking down on this very issue.

            I will leave a couple of links below in this regard FYI.

            The pricing structure depends on your companies business model first and foremost.

            For Shopify users we have a freemium solution if they want to try before they buy https://apps.shopify.com/feefo-reviews (forgive the shameless plug).
            We base our pricing on the number of feedback emails that we send out on behalf of a customer, per month. We are however exploring other pricing models, so this is purely how we operate currently and not necessarily how it will be in Q4 or 2017.

            This is mainly because we recognise the value in having an easy to view pricing structure but because of our bespoke methodology and increasing feature repository, it’s progressively harder to give flat numbers for pricing.

            Thank you for sharing our URL and if yourself or anyone on this thread would like to discuss anything further then I will do my best to answer.

            https://techcrunch.com/2016/04/26/amazon-cracks-down-on-fake-reviews-with-another-lawsuit/
            https://www.gov.uk/government/news/cma-takes-enforcement-action-against-fake-online-reviews
            https://www.gov.uk/government/news/cma-acts-to-maintain-trust-in-online-reviews-and-endorsements

  16. I just signed up with Trust Pilot today. I’m based in Australia. I thought that if I could use their free version for the 14 day trial period and get 30 reviews in that time. The only problem is that I’m going to have to pay eventually so that I can keep adding more reviews.

    Thanks for the point about negotiating the price with them – how low do you think they will go? The annual pricing is ridiculous.

  17. How is payment done with Shoppers approved, trust pilot and Reseller ratings? Do they have a secure site? We are interested to get a third party service.

    1. All three have a secure site. You pay via SA, TP, or RR, not through us. Get the 3rd party review software and increase your Adwords/Bing Ads CTR. You can also embed your reviews onto your own site.

    1. Go for it! You need to convince your prospects that you have taken care of your clients. Check out all the softwares. If you’re a small company like us, most likely Shopper Approved or Yotpo will work.

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  20. Great stuff here, I’ve been spending hours searching for a service to do this after realizing Yotpo charges $500 per month. What service do you recommend for product reviews on Google Shopping ads…same ones?

    1. Hey Jason, Francisco here. I wrote the post. $500/mo!? Tell the to get lost. It’s only stars. 🙂
      Go with Shopper Approved. They have the individual product review feature too. Go ahead and sign up to the 60-day free trial. If you need help, let me know. Go to my partner link and you’ll only pay the $29.95. They may have raised their price though.

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  22. Thanks Francisco. Do Google+ reviews show on Google AdWords and if they do, are the rules the same as for the other platforms like Truspilot etc? Or do they just show in local searches?

    1. No, I don’t think G+ review show up in Adwords. They do show up in Google Shopping though. The stars from Shopper Approved and Trust Pilot are only for PAID search, not the Google Maps area. That’s considered non-paid

  23. Very informative article. TrustPilot has been very persistent in getting us to sign on with them. Your article provides valuable insight that I hadn’t found elsewhere online. I will likely contact Shopper Approved. I agree with your “negotiate” assessment.

    1. Jim, the guys at Shopper Approved are awesome at costumer service. I don’t think you can negotitate with Shopper Approved, but with expensive TrustPilot, you probably still can. You know what the TrustPilot rep told me when I said we were looking at Shopper Approved? He said, “You get what you pay for.” Poor guy. I don’t care about Trustpilot’s community. I care about my clients’ star ratings.

      Good luck Jim.

  24. We are an online store for the Mexican market. Do you have any idea which of the sites you mentioned might work for google.mx? We have had difficulty getting our stars on for this market. Thanks!!! And thanks for your great article as well.

    1. I don’t think Mexico is part of this. You may need to contact the 3rd party companies. Try contacting them through Twitter. It’ll probably be way faster.
      You can also try to get organic star ratings by implementing schema.org ratings. Let me know if you need more help.

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